This Privacy Policy describes how Gazelle Talent – Consultoria Empresarial, Lda collects, uses, stores, and protects the personal data of MyDigitalBot users.
MyDigitalBot is a communication and conversational interaction solution that allows organizations to communicate with users through integrated digital channels and provide automated assistants with artificial intelligence to answer questions, provide support, and facilitate access to information and services.
MyDigitalBot acts as a technological platform that allows organizations to communicate with their users and provide automated assistants, and data processing may occur both in the context of Gazelle Talent – Consultoria Empresarial, Lda and of the organizations using the solution.
Gazelle Talent – Consultoria Empresarial, Lda undertakes to process personal data in accordance with the applicable data protection legislation, including the Regulation (EU) 2016/679 (GDPR), as well as the remaining applicable national legislation.
Scope of Application
This Privacy Policy applies to the processing of personal data carried out in the context of the use of MyDigitalBot by organizations and end users.
MyDigitalBot may operate through different digital communication channels used by organizations, including, by way of example, platforms such as Microsoft Teams, WhatsApp or other integrated communication channels that may be supported in the future.
Through these channels, users may receive communications, respond to messages, and interact with automated assistants configured by the organization responsible for using the solution.
Use of Artificial Intelligence
MyDigitalBot may use artificial intelligence technologies to generate automatic responses and support conversational interactions.
For this purpose, the content of messages may be processed by artificial intelligence systems provided by external service providers, strictly to the extent necessary to ensure the functioning of the solution.
Users may, in certain contexts, be interacting with an automated system, with responses generated without direct human intervention.
Sharing Data with Third Parties
The data may be processed by service providers necessary for the operation of the platform, including infrastructure services, artificial intelligence, and communication channels (e.g. Microsoft Teams, WhatsApp, or others).
Gazelle Talent – Consultoria Empresarial, Lda seeks to select entities that provide adequate guarantees regarding data protection.